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  • Up to 15 year warranty

  • AFRDI level 6 certification

  • Green certification GOLD medal

  • Easy assembly instructions

  • Clear assembly videos

  • 'How to use' videos

  • Research & Development Program

Up to 15 year warranty

All of our products have market leading guarantees. This not only provides you with the peace of mind in selling a quality product, but also gives your customers surety. No matter the range, the quantities or style, we provide industry leading warranties.

  • Discontinued items repairs or replacement
  • Defined warranty and claims processes
  • Global support
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AFRDI level 6 certification

Pago International has certification from The Australasian Furnishing Research and Development Institute (AFRDI) for many of its brands and ranges. Furntech- AFRDI is an independent, not-for-profit technical organisation providing standards, testing, product certification and research for buyers and sellers of furniture. 

The purpose of testing and certification is to ensure that products are ergonomic, safe, and that they’ll last, thus contributing to sustainability and minimising use of the earth's resources.

Pago is a member of Furntech and as such are signed on to the blue tick program. This is your assurance that these chairs are the highest quality product possible.

  • Matrix II
  • Matrix II Plus
  • Matrix Mesh Medium Back
  • Matrix Mesh High Back
  • Matrix Advance
  • Flash
  • Shape
  • Radar
  • Enduro (Rated to 160kg)
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GreenTick environmental GOLD level certification

Our SUSTAINABILITY credentials

 There is an increasing global awareness of the social and environmental impacts of products and materials.  PAGO understands and embraces both environmental and social responsibility.

 \We have a number of product ranges certified with AFRDI GreenTick – GOLD, a Type 1 Ecolabelling certification.

 AFRDI certification requirements include:

  • compliance with environmental laws
  • Sedex International membership combined with a SMETA audit insures adherence to labor standards, health and safety, environmental and business ethics
  • low VOC emissions, tested by CETEC Foray
  • low formaldehyde emissions, tested by CETEC Foray
  • elimination of hazardous and prohibited substances
  • FSC certified timber
  • Blue Tick, strength and durability testing
  • chairs are designed to be easily disassembled
  • product stewardship program to ensure our chairs are either refurbished or recycled
  • packaging contains recycled content
  • 10-15 year warranty

 

PAGO has seen a strong consumer demand for sustainable products that have third party Type 1 Ecolabelling certification, both in terms of government procurement and for the specification of Green Star rated buildings.

 

Our AFRDI certified product range of chairs include FLASH, ENDURO, MATRIX – high back, medium back and MESH.

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    Assembly

    Pago assembly instructions are as simple to use as putting our chairs together.

    Pago chair assembly requires ‘no tools’ which our supplier partners and their customers love.

    Our after sales support is tailored to each country. Spare parts are supplied on delivery and faulty chairs will simply be replaced.'

    We’ll work with you to tailor after sales service to your country and territory.

    Matrix II Assembly Instructions

    Matrix II Plus Assembly Instructions

    Matrix Mesh Medium Back Assembly Instructions

    Matrix Mesh High Back Assembly Instructions

    Flash II Assembly Instructions

    Radar Plus Assembly Instructions

    Radar Visitor Assembly Instructions

    Enduro Assembly Instructions

    Sonic Assembly Instructions

    Matrix Mesh HB Drafting Assembly Instructions

    Zatar Assembly Instructions

    Drafting Kit Assembly Instructions

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    Clear assembly videos

    Please see below for clearly detailed videos on how to assemble your new chair:

    Matrix II Assembly Video

    Matrix II Plus Assembly Video

    Matrix II Mesh High Back Assembly Video

    Matrix II Mesh Medium Back Assembly Video

    Enduro Assembly Video

    Executive Mesh Assembly Video

    Flash II Deluxe Assembly Video

    Radar Plus Assembly Video

    Zatar Assembly Video

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    'How to use' videos

    Pago 'How to use' videos are an essential tool in assuring correct posture. Take a minute to view the video and it will improve the user experience dramatically.

    Matrix II 'How to use' Video

    Matrix II Plus 'How to use' Video

    Matrix II Mesh High Back ' How to use' Video

    Matrix II Mesh Medium Back 'How to use' Video

    Enduro 'How to use' Video

    Flash II 'How to use' Video

    Executive Mesh 'How to use' Video

    Radar Plus 'How to use' Video

    Sonic 'How to use' Video

    Zatar 'How to use' Video

     

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    Research & Development Program

    Pago reinvest heavily into research and development. We constantly strive to innovate the durability of moving parts and components. We care about longevity, hardiness and sustainability. We have defined processes for continuous and ongoing improvement.

    • Environmental sustainability
    • Improved weight to packaging ratios
    • Frequency and wear and tear studies
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