Hi Paul, I use my Pago chair for about 8 or more hours every day. here is my honest opinion for you and your team.... There are a few suggestions for improvement. The seat cushion is flat and hard on my butt after a few hours. Please give it some butt shape. I added some thick washers to the front seat base mounting bolts to give the base a slight tilt , higher at the front edge, so my butt is held into the seat and doesn't want to slide out of the chair while leaning back. I sometime have to put a cushion on the seat base after a long day. I tensioned the recliner spring to max tension and it is just strong enough to hold my 100 kg weight from not being too soft if I lean back. When I bought it it was just not holding any tension and the whole chair felt limp and soggy. Please add a stronger spring to the back tilt tensioner. I also put a block of foam under the head rest to stop it going right back if I rested my head on it. The head rest adjuster is just not good enough to hold the head rest in the desired position. I must admit I have gone to sleep in the chair and so far it has been a good office chair, but it could do with some development. Bring out a chair with these upgraded features and I will think about upgrading my current chair.. Cheers, Dave

I purchased this office chair a few months ago and its one of the best office chairs I have had in 40 years. Its so comfortable yet firm and very functional and its a great ergonomic design. No more back aches!

I bought this a few weeks ago, it’s been insanely comfy this far. My only gripe is it could do with more back rest adjustment. That said the back rest unlocked with tension wound up is pretty good anyway.